Business process outsourcing in the Philippines
One of the most dynamic and fastest growing sectors in the Philippines is the information technology–business process outsourcing (IT-BPO) industry. The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and medical transcription. The IT-BPO industry plays a major role in the country's growth and development.
Negros first CyberCentre IT and BPO рub in Bacolod, Philippines
Convergys call center in Baguio (example of a third party outsourcing firm)
Wells Fargo Davenport
Trend #4: shifting from hardware storage to cloud servers. (Server rooms for storing data)
Business process outsourcing
Business Process Outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a second-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain.
Convergys call center in Baguio, the Philippines (example of a third party outsourcing firm)