Francine "Frankie" Osborne is a fictional character from the British Channel 4 soap opera Hollyoaks, played by Helen Pearson, making her first on-screen appearance on 20 August 2002. Frankie was once the longest-serving female character in the show. On 9 October 2017, Pearson announced that she would depart the show, and Frankie was killed off on 1 November 2017, after suffering a stroke, making her the second member of the Dean family to be killed off after her daughter Steph Cunningham in 2010. She made her final appearance on 27 November 2017, as a ghost to Jack Osborne.

Steph Roach is a fictional character from the British Channel 4 soap opera Hollyoaks, played by Carley Stenson. She debuted on-screen during the episode airing on 29 March 2000. Steph was introduced into the serial by executive producer Jo Hallows. In 2009 Stenson decided to quit, but the then producer Lucy Allan convinced her to stay to play out a dramatic storyline. The announcement of her departure was made public in June 2010. Stenson's fellow cast members have described her as a "Hollyoaks legend" because of her lengthy duration.