Mercedes McQueen is a fictional character from the British Channel 4 soap opera Hollyoaks, played by Jennifer Metcalfe. She debuted on-screen during the episode airing on 19 June 2006 as the first character to be introduced to the series by series producer, Bryan Kirkwood. In 2008 Metcalfe feared that the character was to be axed but was later reassured by the series producer that she would not be. Metcalfe later stated her intention to stay with the series. Mercedes is part of the McQueen family and is the longest serving McQueen on the series. On 26 August 2014, it was revealed that Metcalfe had decided to quit the soap. On 20 November 2014, Mercedes was presumably stabbed to death, with her body discarded. However, Metcalfe returned to screens on 17 February 2015 in a surprise, unannounced twist which saw Mercedes revealed as alive and well, living in Nice, France. It was announced that Mercedes would make a full-time return to the show in May 2015, after brief appearances on 18 February, 9 March, and 6 April. Metcalfe announced her pregnancy in 2017 and revealed that she would be taking a year's break from the show. Mercedes was last seen on screen leaving with Goldie McQueen on 4 July 2017, although she briefly appeared on 7 September 2017 in a fake flashback scene involving her and Amy Barnes surmised by James Nightingale. Mercedes returned on 9 July 2018, and then made several other appearances before returning permanently on 13 August.

Hollyoaks is a British soap opera which originally began airing on Channel 4 on 23 October 1995. It was created by Phil Redmond, who had previously conceived the soap opera Brookside. From 2005 to 2023, episodes have aired on sister channel E4 a day prior to their broadcast on Channel 4. In 2023, Hollyoaks was removed from Channel 4's early evening schedule, but remains on E4 and Channel 4's on demand service with episodes now uploaded to YouTube.