Personal Shopper

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Personal Shopper
Personal Shopper poster.jpg
Theatrical release poster
Directed by Olivier Assayas
Produced by Charles Gillibert
Written by Olivier Assayas
Cinematography Yorick Le Saux
Edited by Marion Monnier
Distributed by Les Films du Losange
Release date
  • 17 May 2016 (2016-05-17) (Cannes)
  • 14 December 2016 (2016-12-14) (France)
Running time
110 minutes
Country France
Language English
Budget $1 million
Box office $2 million[1]

Personal Shopper is a 2016 French psychological thriller film written and directed by Olivier Assayas. It stars Kristen Stewart, Lars Eidinger, Sigrid Bouaziz, Anders Danielsen Lie, Ty Olwin, Hammou Graia, Nora von Waldstatten, Benjamin Biolay, Audrey Bonnet and Pascal Rambert.

It was selected to compete for the Palme d'Or at the 2016 Cannes Film Festival,[2][3] at Cannes, Assayas shared the Best Director Award with Cristian Mungiu for his film Graduation.[4]


Maureen (Kristen Stewart) is a personal shopper in Paris for Kyra (Nora von Waldstätten), a celebrity, she travels to European capitals to shop for her, buying clothes, accessories and jewels. Her twin brother Lewis recently died from a heart attack; they shared the same genetic heart problem. They were both interested in spiritism and believed they had connections to the spirit world.

Maureen stays overnight at her late brother's home, hoping for a sign from him from the other side, his girlfriend, Lara (Sigrid Bouaziz), wants to sell the mansion and the buyers want Maureen to find out if the mansion is free from evil spirits. During her discussion with the potential buyers, Maureen discovers the artist Hilma af Klint whose paintings were inspired by messages from the spirit world. Maureen video chats with her boyfriend, Gary (Ty Olwin), who is on a contract job in Oman.

At Kyra's apartment, Maureen meets and talks with Kyra's lover, Ingo (Lars Eidinger), who tells her Kyra is planning to break up with him, as she's afraid her husband will discover their relationship, she spends another night at Lewis's home, and has another encounter with the 'presence', which turns on house faucets. She asks Lewis to talk with her, and discovers that her artwork has been scratched out. A specter of a woman appears and flies through the house before vomiting and disappearing. Maureen flees from the house.

On her way to London to pick up clothing for Kyra, Maureen receives a series of text messages from an unknown number, which she suspects is her late brother Lewis, the sender toys with Maureen, and encourages her to try on Kyra's clothes, which she has been forbidden to do. They also leave her a room key for a hotel. When she visits the room, no one is there, but when she checks at the front desk, she discovers the room is booked in her name.

After picking up jewelry for Kyra, Maureen returns to Kyra's apartment, where she discovers Kyra has been murdered, she is questioned by the police, who ask about the location of the jewelry. Later, Maureen discovers the jewelry is in her apartment, the unknown texter demands she return to the hotel room, which she does, with the jewelry.

After a while, Ingo leaves the hotel room, and is confronted by police, he shoots one officer and attempts to escape. Ingo has confessed to murdering Kyra. Maureen meets Lara's new boyfriend, who was friends with Lewis before his death, they discuss Lewis, and he leaves. As Maureen sits in the garden, Lewis's ghost appears behind her in the kitchen, with a glass, the glass falls to the floor, but Maureen shrugs it off as an accident.

Maureen travels to Oman to visit Gary, who has gone into the mountains, on arrival, she hears a noise in an adjoining room, opens the door and finds a glass floating in the air; it falls to the table and shatters. She acknowledges the presence as Lewis, and has an interaction with it. Not getting straight answers, Maureen questions whether there is a presence at all, "Or is it just me?"



In May 2015, it was announced that Olivier Assayas would be directing the film, from a screenplay he wrote, with Kristen Stewart starring, he wrote it for Stewart as the star, as he had worked with her in Clouds of Sils Maria. Charles Gillibert produced the film under his CG Cinema banner.[5] In October 2015, it was revealed that Sigrid Bouaziz, Lars Eidinger, Anders Danielsen Lie, and Nora von Waldstätten had also been cast in the film;[6] in November 2015, Ty Olwin joined the cast, taking the role of Gary, Maureen's boyfriend.[7]


Principal photography began on 27 October 2015 in Paris, France for two weeks, before moving to Prague, London, and Oman.[6]


The film had its world premiere at the Cannes Film Festival on 17 May 2016, where it competed for the Palme d'Or,[2][3] the film will be distributed by Les Films du Losange in France, and IFC Films in North America.[8] Universal Pictures will also distribute the film internationally.[9] The film went onto screen at the 2016 Toronto International Film Festival[10] and the New York Film Festival.[11]

It was released in France on 14 December 2016,[12] the film was released in the United States on 10 March 2017.[13]


Personal Shopper received generally positive reviews from film critics. The Guardian awarded the film five stars, calling it "uncategorisable yet undeniably terrifying".[14] Stephanie Zacharek of Time gave a positive review, writing that "Personal Shopper is a strange and beautifully made film, and both star and director are clearly energized by their dual mission." A.O. Scott of the New York Times wrote the film is "sleek and spooky, seductive and suspenseful. It flirts with silliness, as ghost stories do. And also with heartbreak."

The review aggregator Rotten Tomatoes reports a "Certified Fresh" score of 79% based on 217 reviews with an average rating of 7.2 out of 10. The site's critical consensus reads, "Personal Shopper attempts a tricky series of potentially jarring tonal shifts with varying results, bolstered by a performance from Kristen Stewart that's impossible to ignore." [15] On Metacritic, the film holds a rating of 78 out of 100, based on 28 critics, indicating "generally favorable reviews",[16] the film was booed at its initial screening at the Cannes Film Festival.[17][18] At its official premiere at Cannes, the film received a 4 1/2-minute standing ovation.[19][20]


Award Category Subject Result
Cannes Film Festival[4] Palme d'Or Olivier Assayas Nominated
Best Director Won
Oaxaca FilmFest[21] Best Actress Kristen Stewart Won


  1. ^ "Personal Shopper". Box Office Mojo. Retrieved 2 April 2017. 
  2. ^ a b "2016 Cannes Film Festival Announces Lineup". IndieWire. Retrieved 14 April 2016. 
  3. ^ a b "Cannes 2016: Film Festival Unveils Official Selection Lineup". Variety. Retrieved 14 April 2016. 
  4. ^ a b "Cannes Film Festival Winners: Palme d'Or To Ken Loach's 'I, Daniel Blake'". Deadline. Retrieved 22 May 2016. 
  5. ^ Keslassy, Elsa (15 May 2015). "Cannes: Kristen Stewart to Star in Ghost Story ‘Personal Shopper’ for Olivier Assayas (EXCLUSIVE)". Variety. Retrieved 21 April 2016. 
  6. ^ a b Goodfellow, Melanie (14 October 2015). "Olivier Assayas, Kristen Stewart reunite on set of 'Personal Shopper'". Screen Daily. Retrieved 21 April 2016. 
  7. ^ Ratney, Ruth L (23 November 2015). "Olwin lands first film role in an international feature". Retrieved 21 April 2016. 
  8. ^ Keslassy, Elsa (13 February 2016). "Berlin: Kristen Stewart’s ‘Shopper’ Tops MK2 Sales Deals". Variety. Retrieved 21 April 2016. 
  9. ^ Barraclough, Leo (6 June 2016). "Universal Picks Up Kristen Stewart’s ‘Personal Shopper’ in Multiple Territories". Variety. Retrieved 5 August 2016. 
  10. ^ "Personal Shopper". Retrieved 6 October 2016. 
  11. ^ "Personal Shopper - NYFF54". Retrieved 6 October 2016. 
  12. ^ "Personal Shopper". Les Films du Losange. Retrieved 2 April 2017. 
  13. ^ Busis, Hillary (29 September 2016). "Kristen Stewart Just Can’t Give Up the Ghost in Personal Shopper". Vanity Fair. Retrieved 29 September 2016. 
  14. ^ "Personal Shopper review: Kristen Stewart's psychic spooker is a must-have". The Guardian. Retrieved 17 May 2016. 
  15. ^ "Personal Shopper (2016)". Rotten Tomatoes. Retrieved 25 June 2016. 
  16. ^ "Personal Shopper". Metacritic. Retrieved 25 June 2016. 
  17. ^ Staff, Variety (16 May 2016). "Kristen Stewart’s ‘Personal Shopper’ Booed at Cannes Premiere". Variety. Retrieved 21 May 2016. 
  18. ^ Alexander, Bryan (17 May 2016). "Why was Kristen Stewart's 'Personal Shopper' booed at Cannes?". USA Today. Retrieved 21 May 2016. 
  19. ^ Calvario, Liz (18 May 2016). "Kristen Stewart's 'Personal Shopper' Receives Standing Ovation At Cannes Premiere After Getting Booed". Retrieved 21 May 2016. 
  20. ^ Gardner, Chris (17 May 2016). "Cannes: Kristen Stewart's 'Personal Shopper' Receives 4-Minute-Plus Standing Ovation". Retrieved 21 May 2016. 
  21. ^ "Personal Shopper: Prix de la meilleure actrice à l'Oaxaca Film Festival". 16 October 2016. Retrieved 14 November 2016. 

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