Siliguri is a major tier-II city in West Bengal. It forms "Twin Cities" with the neighbouring district capital of Jalpaiguri. The city spans areas of the Darjeeling and Jalpaiguri districts in the Indian state of West Bengal. Known as the "Gateway of Northeast India", Siliguri is popular for three Ts: tea, timber and tourism. It is located on the banks of the Mahananda River and the Teesta River at the foothills of the Himalayas. Siliguri is the third largest urban agglomeration in West Bengal, after Kolkata and Asansol.

New Jalpaiguri Junction railway station established in 1960, is an A1 category broad-gauge and narrow-gauge railway station under Katihar railway division of Northeast Frontier Railway zone. It is the largest and the busiest railway junction of northeast India. This junction is largest among the railway stations which serve the city of Siliguri, the largest metropolis of the North Bengal. The other stations are- Siliguri Junction, Gulma, Bagdogra, Matigara, Rangapani and Siliguri Town. New Jalpaiguri junction ranked 10th cleanest railway station in India in 2016 survey and came among the top 100 booking stations of Indian railway. New Jalpaiguri, as a railway station serves as the entry point to North Bengal, Sikkim, other countries like Nepal, Bhutan, Bangladesh and the seven northeastern states. New Jalpaiguri Junction acts as a connecting base for the northeastern states to the Indian mainland.