Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010, it merged with Live Nation under the name Live Nation Entertainment.
A Ticketmaster paper ticket
Taylor Swift–Ticketmaster controversy
The American ticket sales platform Ticketmaster and the parent company Live Nation Entertainment received widespread public criticism and political scrutiny over blunders in selling tickets to the United States leg of the Eras Tour (2023), the sixth concert tour by the singer-songwriter Taylor Swift, in November 2022.
Media outlets described the demand for the Eras Tour's tickets as "astronomical", with 3.5 million people registering for the Ticketmaster's Verified Fan pre-sale program in the U.S.
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.
The United States Department of Justice office in Washington, D.C.
Greg Maffei, chairman of Live Nation Entertainment, in 2019
Swift's fanbase played the pivotal role in turning the fiasco into a nationwide discourse on Live Nation's monopoly in the music concert business.
